INTEL / FAQ

We do not build for the flock. Feral Folk is a UK based tactical headwear operation engineered for the silent operatives. We forge strictly limited batch hardware for those who move undetected through the urban grid and the deep brush. Mass production is dead. We operate on a zero-restock, zero compromise supply chain.

The environment changes, but the mission remains. If you reject seasonal hype, evade the noise, and trust your instinct above all else, welcome to the Pack.

FERAL [adj]: To breach containment. To escape mass domestication and return to a pure, instinctual state.
FOLK [noun]: A unified network. A collective. The Pack.

Put them together, and it is our operational designation. We are the operatives who refuse to be conditioned by the system. It means keeping your optics clear, your instincts sharp, and your freedom absolute, whether you are navigating the urban grid or the wild perimeter. We are the undomesticated.

We monitored a sector flooded with mass produced templates and seasonal trends and we cut communication. We initiated the Feral Folk protocol for the outliers. We exist to equip the operatives who require tactical hardware built for high stress environments, not temporary hype.

We do not manufacture standard apparel, we engineer loadouts for the untamed. Deploying with the Feral Folk isn't just a choice of headwear. It is a visual cipher. It is an active signal to the rest of the Pack that you reject mass domestication and operate on your own frequency.

Right now, we ship across the United Kingdom. International shipping is coming soon — sign up for our newsletter to be first to know.

Standard Shipping: 3–5 business days
Express Shipping: 1–2 business days

We process most orders within 1–2 days of purchase.

Yes, we offer free shipping on orders over £60.

Absolutely. You’ll receive a tracking link once your order ships. If it’s not in your inbox, check your junk folder, sometimes the wild hides our emails.

If your order’s running late, reach out to us at support@feralfolk.co.uk with your order number. We’ll track it down and get you sorted.

Yes, you can return unworn, unused items within 30 days of delivery.

Make sure all tags are attached and packaging is intact.

Email support@feralfolk.co.uk with your order number and reason for return. We’ll send you simple instructions to send it back.

You’ll cover return shipping unless the item arrived faulty or incorrect.

Email us at support@feralfolk.co.uk. We’ll help track it down or arrange a replacement if needed.

Once your return is approved, refunds are processed within 5–10 business days back to your original payment method.

Yes! Just email us and we’ll help you swap it for another size or style (stock allowing).

Yes, all our caps are fully adjustable for a comfortable fit.

Join The Pack, our email list for early access, wild deals, and behind-the-scenes stories.

We do! If you’re a creator, adventurer, or wild spirit who fits our vibe, reach out to support@feralfolk.co.uk.

We accept all major credit and debit cards, PayPal, Apple Pay, Google Pay, and Klarna (where available).

If your order hasn’t shipped yet, drop us an email at support@feralfolk.co.uk as soon as possible. Once it’s on the road, we can’t make changes, the wild waits for no one.

Yes! Feral Folk digital gift cards are available, perfect for the wild ones in your life.

Some designs return, some never do — that’s part of the wild. Follow us or join our newsletter to get first dibs on restocks and new drops.

Spot clean your caps with a damp cloth and air dry. For apparel, follow the wash label cold wash, no tumble drying. Keep it fresh, keep it wild.

Email us at support@feralfolk.co.uk or hit our Contact page — we reply fast (even from the wild).

Yes, if you’d like to stock Feral Folk, email support@feralfolk.co.uk for details.